7a71 Privacy Policy — How We Handle Your Personal Data

7a71 (referred to in this Privacy Policy as "we", "us", "our", or "the Company") operates the online betting and casino platform accessible at https://7a71.io. We are the data controller responsible for the personal information collected through the 7a71 platform. This Privacy Policy applies to all users who access or register on the 7a71 platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations within Bangladesh.

This Privacy Policy should be read alongside our Terms and Conditions, which govern the overall use of the 7a71 platform. If you have any questions about how we handle your personal data, please contact us at [email protected] before using the platform.

7a71 collects personal data that falls into the following categories. We collect only what is necessary for the specific purposes described in this Policy.

• Full legal name as it appears on your government-issued identification document
• Date of birth (used to verify that you meet the 21+ age requirement)
• Residential address, including city, district, and postcode
• Gender (optional, collected only if voluntarily provided)
• Nationality and country of residence

• Email address registered to your 7a71 account
• Mobile phone number, including country code

• Payment method details sufficient to process deposits and withdrawals (e.g., bKash mobile number, Nagad account reference, Rocket account identifier, Upay credentials, bank account numbers for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, or card details for Visa and Mastercard)
• Transaction history including deposit amounts, withdrawal requests, dates, and payment method used
• Account balance and wagering history

• Copies of government-issued photo identification (National ID card, passport, or driving licence)
• Proof of address documents (utility bills, bank statements dated within three months)
• Selfie or live photograph where required for enhanced verification
• Source-of-funds documentation where required for high-value transactions

• IP address and approximate geographic location derived from it
• Device type, operating system, and browser version
• Session timestamps, pages visited, features used, and time spent on the platform
• Login history and account activity logs
• Cookie identifiers and similar tracking technologies (see Section 8)

• The content of any messages you send to our support team via email
• Records of any formal complaints or dispute correspondence
• Records of consent given or withdrawn for marketing communications

We collect your personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your account profile.
• Automatically — when you browse or use the 7a71 platform, our servers, analytics tools, and cookie technologies automatically record technical and usage data as described in Section 2.5.
• From third-party payment providers — when you use bKash, Nagad, Rocket, Upay, or a card payment service to fund your account, the relevant payment provider may share transaction reference data with us to confirm and reconcile payments.
• From identity verification services — we may use third-party KYC and fraud-prevention services to verify the identity documents you submit. These services return a verification result to us; we do not retain raw biometric data beyond what is necessary for the verification.

The table below summarises the purposes for which 7a71 processes your personal data and the corresponding legal basis for each purpose.

7a71 processes your personal data under the following legal bases, consistent with applicable data protection principles:

• Contract performance: Processing is necessary to fulfil the Terms and Conditions you accepted when registering your account. This covers account creation, transaction processing, and customer support.
• Legal obligation: Processing is necessary for 7a71 to comply with applicable legal requirements, including age verification, KYC, and anti-money-laundering obligations.
• Legitimate interest: Processing is necessary for 7a71's legitimate business interests, including fraud prevention, platform security, and improving user experience, where those interests are not overridden by your data protection rights.
• Consent: For optional processing activities such as sending promotional emails or newsletters, we rely on your explicit consent. You may withdraw consent for marketing communications at any time by contacting [email protected] or by using the unsubscribe link included in any marketing email we send.

7a71 does not sell, rent, or trade your personal data with third parties for their own marketing purposes. We share your data only in the limited circumstances described below:

We share the minimum necessary financial data with our payment processing partners — including bKash, Nagad, Rocket, Upay, and card processing networks — solely for the purpose of executing and reconciling your deposit and withdrawal transactions. These providers are bound by their own privacy and security standards.

To fulfil our KYC obligations, we may share your identity and address documents with third-party identity verification providers. These providers act as data processors on our behalf and are contractually prohibited from using your data for any purpose other than the verification service they provide to 7a71.

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a session token and anonymised player identifier when you launch a game from our platform. This is necessary for the game to function and to record the outcome of your session. These providers do not receive your full name, payment details, or contact information.

We may disclose your personal data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where we are legally required or compelled to do so. We will notify you of any such disclosure where legally permitted to do so.

In the event of a merger, acquisition, restructuring, or sale of all or part of 7a71's business, your personal data may be transferred to the successor entity. We will notify affected users prior to any such transfer and ensure that the receiving entity is bound by privacy standards at least as protective as those described in this Policy.

7a71 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, including satisfying any legal, accounting, or reporting obligations. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your active account relationship with 7a71, plus a minimum of five years following account closure, in order to satisfy anti-money-laundering record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five years from the date of the transaction.
• KYC documents: Retained for a minimum of five years from the date of verification or account closure, whichever is later.
• Support and communications records: Retained for three years from the date of the last interaction, unless the communication relates to a formal dispute, in which case it is retained until the dispute is fully resolved and for two years thereafter.
• Technical and usage data: Typically retained in identifiable form for up to 24 months, after which it may be anonymised for aggregate analytics purposes.
• Marketing consent records: Retained for the duration of your consent and for two years after consent is withdrawn, to provide evidence of your opt-in and opt-out history.

When your data is no longer required for any legitimate purpose, 7a71 will securely delete or anonymise it in accordance with our internal data disposal procedures.

7a71 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the 7a71 website. The types of cookies we use are as follows:

• Strictly necessary cookies: Required for the platform to function. These include session management cookies that keep you logged in during your visit. These cookies cannot be disabled.
• Performance and analytics cookies: Used to collect anonymised data about how users interact with the platform, such as which pages are visited most frequently and how long sessions last. This data helps us identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as your selected language or display settings, so you do not need to reconfigure them on every visit.
• Fraud prevention cookies: Used to help identify unusual or suspicious patterns of activity that may indicate fraud or policy violations.

You may manage your cookie preferences through your browser settings. Disabling non-essential cookies may affect certain features of the platform but will not prevent you from accessing core betting and casino functionality. Note that disabling strictly necessary cookies will prevent you from logging in to your account.

7a71 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the 7a71 platform
• Encryption at rest for all sensitive data stored on our servers, including financial records and KYC documents
• Strict access controls ensuring that employee access to personal data is limited to those with a genuine operational need
• Regular internal security reviews and third-party penetration testing to identify and remediate vulnerabilities
• Audit logging of all administrative access to personal data records
• Secure, redundant data centre infrastructure with physical access controls

In the event of a personal data breach that is likely to result in a risk to your rights or interests, 7a71 will notify affected users without undue delay once the breach has been identified and assessed.

As a 7a71 user, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond to your request within 30 days of receipt.